{"version":"1.0","provider_name":"WHY Consulting","provider_url":"https:\/\/www.why-consulting.com\/en\/","author_name":"Maria Soto Di Murro","author_url":"https:\/\/www.why-consulting.com\/en\/","title":"Measure your customer orientation (in B2B)! - WHY Consulting","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"tEwlamC9vV\"><a href=\"https:\/\/www.why-consulting.com\/en\/measure-your-customer-orientation-in-b2b\/\">Measure your customer orientation (in B2B)!<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.why-consulting.com\/en\/measure-your-customer-orientation-in-b2b\/embed\/#?secret=tEwlamC9vV\" width=\"600\" height=\"338\" title=\"&#8220;Measure your customer orientation (in B2B)!&#8221; &#8212; WHY Consulting\" data-secret=\"tEwlamC9vV\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/i0.wp.com\/www.why-consulting.com\/wp-content\/uploads\/2017\/10\/3_Mesurez-votre-culture-client.jpg?fit=676%2C400&ssl=1","thumbnail_width":676,"thumbnail_height":400,"description":"Customer orientation is a topic which affects in many ways the B2B sector.\u00a0 Some firms are implementing innovative ways to improve customer orientation. Survey Magazine met with Serge Rouvi\u00e8re, Managing Director at WHY Consulting and author of the book \u201cCustomer Orientation: the ultimate differentiation among companies\u201d (\u201cCuture Client: l\u2019ultime diff\u00e9rentiation entre les entreprises\u201d), which won [&hellip;]"}