Serge Rouviere - Why Consulting Founder and CEO Graduate engineer from INSA Lyon and MBA HEC Serge Rouviere conducts assessments of customer relationship management and client culture and provides consultancy services to executive teams of large companies. He is an expert in designing and implementing differentiation strategies based on relationship excellence and in deploying client culture at all hierarchical levels in a company. He designed our 'Customer Recognition® Program' approach, which aims at building and enhancing the client culture of companies.
Eric Bodin - Why Consulting Partner Director MBA HEC
Eric Bodin has acquired a proven expertise in customer relationship management, sales development and sales efficiency. He is an expert in sales performance and Key Account Management issues and intervenes in companies where it is critical to increase sales growth. He provides consultancy services to executive teams to conduct large-scale projects in international contexts and implement strategic transformation projects, relying on an innovative change management approach.
Olivier de Rodellec - Why Consulting Partner Director Graduate from the Business School INSEEC Paris and from UCLA (University of California)
Olivier de Rodellec is a specialist in customer care programs and client culture. He leads the development and deployment of our offer in customer loyalty program, 'Why Customer Insight®', which displays our Why Index® metric. He oversees as well our international network of ca 60 affiliated consultants who support our clients in their projects all around the world.
Guillaume Scribot - Why Consulting Director Graduate engineer from SUPELEC
Guillaume Scribot is a specialist in sales performance and key account management issues. He provides consultancy services to the sales management teams of large groups. He supports companies in the phase of transformation of their organizations and provides trainings on new processes and practices to the sales teams.
Vincent Thuillier- Why Consulting Director Graduate fromthe University IX Paris-Dauphine and from Paris Institute of Political Sciences
Vincent Thuillier is a specialist in strategic marketing and operational performance. He helps organizations design and implement or improve their Customer Experience strategy.
He is an expert in the management of strategic transformation projects.
