Olivier de Rodellec Associate Director

“After a sales career in IT services, consulting enabled me to usefully put my international experience at the service of my customers. At WHY Consulting, I developed a belief in the importance of people and the effectiveness of concrete approaches to make durable relationships between companies.”

Inseec / UCLA

“My favourite field of expression: use the voice of the customer as the main lever of the company transformation, from the strategy to its customer orientation.”

Serge Rouvière Managing Director

“I founded WHY Consulting in 2000 with 2 colleagues in order to help companies improve their strategic customer relationships by developing their customer listening and orientation. I work more specifically on transformation programmes bringing the customer back at the centre of the company’s concerns. I started my career as a project engineer at IBM, before joining CAP GEMINI.”

Engineer Insa / MBA HEC

“A relationship of trust can be built faster than one may think.”

Eric Bodin Associate Director

“After 25 years of professional experience in sales positions and in consulting for management, I developed a strong expertise in customer relationship management, sales development and efficiency. As Associate Director at WHY Consulting, I also act as consultant and trainer on transformation, sales boost, key account management and steering of customer trust.””

MBA HEC

“Working with and for general managements , it also means mostly spending time with the operational staff in the field.”

Françoise Lambert Office Manager

“As a team member since the creation of WHY Consulting, I contributed to the implementation of support roles within the firm. Today, I ensure the administrative and HR management, the support of our prospecting activities, and the implementation of our communication strategy. In the first part of my career, I worked in the areas of training, communication and public relations, both in companies and associations.”

Ecole des Cadres / Université Lyon 2

“The know-how is essential,
but interpersonal skills make
the difference.”

Guillaume Scribot Director

“At WHY Consulting, since 2007, my areas of expertise are the support towards transformation, cross-functional collaboration, commercial excellence and key account management. Before joining WHY, I contributed at HP to the 1st partnership of the telecommunications division, with Nokia, as Delivery Account Manager, from France, Germany, the United Kingdom and Singapore.”

Engineer Supélec.

“Nothing happens without talking about it. Company transformation requires a rigorous chatter.”

Olivier Tabusse Director

“I joined WHY Consulting after 15 years in consulting and 10 years developing an activity focused on the outsourcing of the client relationship, IT and business processes. I bring to WHY Consulting my expertise in Customer Relationship Management, B2B and B2C Marketing, an in-depth knowledge of outsourcing (CRM, BPO and ITO) and my experience in the field to successfully execute strategies or projects.”

INPG, Stanford GSB.

“The success of a consulting mission is being able to put yourself in the position of your clients, quickly achieving concrete results while helping them stay on track for their goals and strategic vision.”

Serge Rouvière
Managing Director

“I founded WHY Consulting in 2000 with 2 colleagues in order to help companies improve their strategic customer relationships by developing their customer listening and orientation. I work more specifically on transformation programmes bringing the customer back at the centre of the company’s concerns. I started my career as a project engineer at IBM, before joining CAP GEMINI.”

Engineer Insa / HEC MBA

“A relationship of trust can be built faster than one may think.”

Olivier de Rodellec
Associate Director

“After a sales career in IT services, consulting enabled me to usefully put my international experience at the service of my customers. At WHY Consulting, I developed a belief in the importance of people and the effectiveness of concrete approaches to make durable relationships between companies.

Inseec / UCLA

“My favourite field of expression: use the voice of the customer as the main lever of the company transformation, from the strategy to its customer orientation.”

Eric Bodin
Associate Director

“After 25 years of professional experience in sales positions and in consulting for management, I developed a strong expertise in customer relationship management, sales development and efficiency. As Associate Director at WHY Consulting, I also act as consultant and trainer on transformation, sales boost, key account management and steering of customer trust.””

MBA HEC

“Working with and for general managements , it also means mostly spending time with the operational staff in the field.”

Guillaume Scribot
Director

“At WHY Consulting, since 2007, my areas of expertise are the support towards transformation, cross-functional collaboration, commercial excellence and key account management. Before joining WHY, I contributed at HP to the 1st partnership of the telecommunications division, with Nokia, as Delivery Account Manager, from France, Germany, the United Kingdom and Singapore.”

Engineer Supélec.

“Nothing happens without talking about it. Company transformation requires a rigorous chatter”

Olivier Tabusse
Director

“I joined WHY Consulting after 15 years in consulting and 10 years developing an activity focused on the outsourcing of the client relationship, IT and business processes. I bring to WHY Consulting my expertise in Customer Relationship Management, B2B and B2C Marketing, an in-depth knowledge of outsourcing (CRM, BPO and ITO) and my experience in the field to successfully execute strategies or projects.”

INPG, Stanford GSB

“The success of a consulting mission is being able to put yourself in the position of your clients, quickly achieving concrete results while helping them stay on track for their goals and strategic vision.”

Françoise Lambert
Office Manager

 

“As a team member since the creation of WHY Consulting, I contributed to the implementation of support roles within the firm. Today, I ensure the administrative and HR management, the support of our prospecting activities, and the implementation of our communication strategy. In the first part of my career, I worked in the areas of training, communication and public relations, both in companies and associations.”

Ecole des Cadres / Université Lyon 2

“The know-how is essential but ,
interpersonal skills make the difference.”

.”

reseau-international-consultants-why-consulting

The international network of consultants of WHY Consulting

WHY Consulting has a network of about 70 affiliated consultants in more than 40 countries at the service of our customers’ international projects.

These consultants are selected based on their profile and skills:

  • consulting experience of at least 5 years,
  • B2B expertise in the areas covered by WHY Consulting,
  • fluency in the local language and mastering of the local cultures,
  • ability to work in English for international companies,
  • regularly trained to our methodologies.

Adopted by our clients, our international network of consultants reinforces the added value brought by WHY Consulting on international projects.