![La culture client dans les entreprises](https://i0.wp.com/www.why-consulting.com/wp-content/uploads/2017/10/21_La-culture-client-nouvel-enjeu.jpg?resize=495%2C400&ssl=1)
The relational excellence on a daily basis: 7 key attitudes to adopt
What do customers of a supplier actually expect? The delivery of a product or service, of quality, at the agreed price and within the agreed deadlines...in other words, the scope of the contract between the customer and the company. Certainly,…
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How to help your sales representatives secure their sales?
If several closing techniques exist, the reality is that a closed sale in B2B is often the result of successive commercial steps carried out way before the signature - for example, in a classical way: qualifying and listening to the challenges…