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Digital customer relationship: myths and realities20 April 2018 - 16 h 49 min
OPTIMIZED MULTICHANNEL CONTACT CENTRES FOR AN IMPROVED CUSTOMER EXPERIENCE22 February 2018 - 17 h 57 min
Sales administration, after-sales services… : the best sales representatives’ allies are downstream16 February 2018 - 14 h 27 min
Sales performance is not (only) the sales representatives’ performance7 January 2018 - 14 h 23 min
WHY Consulting is now listed on DATADOCK!4 November 2017 - 14 h 28 min

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