Interview of Serge Rouvière, Managing Director at WHY Consulting

The France Quality Performance Association (Association France Qualité Performance - AFQP) interviewed Serge Rouvière after winning the 2017 Book Award for his publication “Customer orientation, the ultimate differentiation among companies”…

‘Customer Orientation’ Conference – March 21, 2017

WHY Consulting joined Echos Events as a partner for the 2nd edition of its “Customer Orientation” Conference (Conférence ‘Culture Client’). In 2017, the conference addressed B2C as well as B2B and B2B2C stakeholders. Its main topic…